The ADR Center

A D R Center

The ADR Center is pleased to offer a free consultation to discuss your matter and offer information on the available methods to resolve your dispute.
Call or email us today to see how our time and cost saving services can assist you.
(910) 362-8000

info@theADRcenter.org

Program Update
We are pleased to announce that in coordination with the District Attorney's Office, the ADR Center has assumed the duties and functions for managing
the Worthless Check Program in the New Hanover and Pender Counties.

Upcoming Events

New Hanover Teen Court - Feb 6
Pender Teen Court - Feb 21
New Hanover Teen Court - Mar 5

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The ADR Center is proud to be a member of:

Association for Conflict Resolution (web site)
Dispute Resolution Section - NC Bar (web site)
Mediation Network of North Carolina (web site )

A D R Center

102 Cinema Drive, Suite C
Wilmington, NC 28403

(910) 362-8000

(910) 362-8008 ~ fax

Monday ~ Friday

8:30 x 4:30

A D R Center

The ADR Center is a community based conflict resolution resource. We provide alternative dispute resolution services and training to businesses and residents of the Cape Fear region.

We are pleased to offer a free consultation to discuss your matter and offer information on the available methods to best resolve your dispute. Call or email us today to see how our time and cost saving services can help bring about closure and greater peace of mind. (910) 362-8000 or info@theADRcenter.org

Methods of Alternative Dispute Resolution

MEDIATION - is a voluntary, consensual decision making process, where a neutral third party facilitates communication and assists the parties in identifying concerns, improving communication, exploring potential outcomes. Points of agreement are documented in a Memorandum of Understanding.

ARBITRATION - is a scaled down trial. A neutral third party hears testimony and considers evidence prior to rendering a decision on the matters presented. The arbitrator's award (decision) may be binding or non-binding based on the prior agreement or contract between the parties.

OMBUDSMAN - is an independent party that gathers information, based on specific concerns raised. The ombud has access to information and key decision makers within an organization. The Ombud does not advocate for a specific party, rather they present information to decision makers allowing for a more informed decision, based on facts and fairness.

FACILITATION - is an independent person that manages a group process or meeting. The facilitator brings focus and clarity to issues, draws upon the strengths of the group, and solicits input form the group in order to develop a clear plan of action. It creates group synergy and develops buy in to group projects.

NEGOTIATION - is a voluntary, consensual decision making process, where two or more parties discuss issues and bargain in an effort to resolve the issues presented.